A comprehensive but focussed introduction for business students to the application of IS in organisations, using a systems-theory approach, with extensive examples and case studies, including online videos. Terminology is admirably clear and topics are interconnected so that students get a sense of [...]

In this third edition the author has arranged the material in six major parts: context; tools; techniques; methods; management; and discipline. New chapters have been included on such topics as object-oriented analysis and design methods, rapid applications development and process re-engineering.[...]